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860-839-5718

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SAFE about 1 month ago

Dear Dylan Hweitt, I hope this message finds you well. I am writing to address your recent inquiry concerning the processing of personal data by the Network Survey app (ID: com.craxiom.networksurvey), and to outline our practices in compliance with the EU General Data Protection Regulation (GDPR). Firstly, I want to clarify that the Network Survey team does not operate any servers for the app, which means there is no central repository where personal data could be stored or processed by us directly. All data generated by Network Survey remains on the user's device in generated log files, or is sent to an MQTT server as configured by the user. There is no default MQTT server set by the Network Survey team; it is the user's responsibility to configure any external server communication, emphasizing our approach to user-driven privacy. For more information on Firebase's privacy policy, you can access the Firebase privacy policy links from the Network Survey Privacy Policy:github.com/christianrowlands/android-network-survey/blob/develop/privacy_policy.md Regarding your specific concerns under GDPR Article 15, please find below the information addressing each point: Copy of Personal Data & Categories of Personal Data Concerned: As the Network Survey app does not collect personal data that can be directly linked to you, we are unable to provide a copy of personal data. The app does utilize Google Firebase Analytics to collect anonymized crash logs and analytics data, which cannot be used to identify any individual user. Purposes of Processing: The anonymized data collected through Google Firebase is used for enhancing app functionality, identifying and resolving issues, and improving user experience. Recipients of Personal Data: The anonymized data is processed by Google Firebase for the purpose of analytics and crash reporting. Our team accesses this data solely for app improvement purposes. Retention Period: The data collected via Firebase Analytics is stored according to Google's retention policies, which are designed to respect user privacy and comply with GDPR. We are in the process of updating the app to allow users to request the deletion of their data via their Firebase App Instance ID. Source of Data: The data originates from the app's use by individuals, with all collected data being fully anonymized and aggregated. Automated Decision-Making: There is no automated decision-making or profiling using the data collected from the Network Survey app. We are preparing an update for the Network Survey app that will provide users with the ability to obtain their Firebase App Instance ID directly from the app. This update should be released in the next 7 days. This ID is essential for initiating the deletion of your data from Firebase Analytics. Here’s how you can access your App Instance ID upon the release of the update: Open the Network Survey app. Tap on the Hamburger menu button located at the top left corner. Navigate to the Settings page, where your App Instance ID will be displayed at the bottom. We kindly request that you send us your App Instance ID after obtaining it through the aforementioned steps. With this ID, we will be able to process your request and delete any associated data from Firebase Analytics. Please note, if the app was installed outside the Google Play Store, such as directly from an APK file or through IzzyOnDroid, Firebase Analytics is not used, and thus, no data that could be deleted in this context is collected. I hope this provides a comprehensive overview of our data handling practices in relation to your GDPR request. Your privacy is of the utmost importance to us, and we are committed to ensuring the protection and security of your data. Should you have any further questions or require assistance, please do not hesitate to contact us. Best regards, Christian Rowlands

SAFE about 1 month ago

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860-839-5718 Information

Location: New Britain, CT
Company: New Cingular Wireless PCS - DC
Comments Types: 0 Unsafe Comments. 2 Safe Comments. 0 Neutral Comments.
FCC Reports: 0 Unsafe Reports.
FTC Reports: 0 Unsafe Reports.
Latest rating: 03/22/2024

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