SCAM!!! Received a call at our salon asking for the owners, told them they were unavailable and asked to take a message. The guy said he was with KCP&L letting us know that there was a delinquency in our payment and to avoid interruption of service we needed to call their billing department to resolve the issue. He said his name was Jimmy Gomez, the billing department's direct line was 816-754-0038 and even gave a reference number for our account (2856511-001), and then he asked us to repeat the information and state our name so he could verify who he spoke with about the issue and disconnection notice. The owner of our salon called the number and was directed to an automated service for KCP&L with prompts to push that connected her to a live person. This person claimed the payment was showing in their system as delinquent for the past 2 months in the amount of $2,345.23 and in order to avoid a disruption in service we would need to pay a minimum of $2,000. When she asked the guy why the account was showing as current online, he said he needed to direct her to another department and transferred her to another "representative" lady who repeated the information about past due payments. After calling the lady out on the different of the KCPL number versus the contact number they gave us, she said the number they gave us was the direct line to billing instead of the General information line, because upset when we asked why our account was showing as up-to-date online, tried one last scare tactic about needing to pay to avoid disruption in service and finally hung up after we asked her to verify the exact amount of the last payment they received from us. Sorry for the long post, but I wanted to share the entire experience in case someone else gets caught off guard and can't access their account, especially since their number takes you to and automated system sounding like KCP&L.

Received a call today from this number claiming we had not paid our electric bill in 2 months and it would be cut off in 45 minutes. He had an indian accent. I ask him for his number which he provided this number and said anyone who answers the call could take my payment. In checking with KCP&L we had no outstanding balances.

Telemarketing (including do not call and spoofing) was reported by a user from Roeland Park via FCC.

Telemarketing (including do not call and spoofing) was reported by a user from Plattsburg via FCC.